The Requex Operator Model
Questions fitters ask us
Am I selling my business to Requex?
No. The proposed model is an operating arrangement, not an automatic acquisition of your company or van. Your legal and commercial obligations will be explained in the Operator Agreement.
Do I need a new van?
No, provided your existing van passes the programme's condition, suitability and insurance checks.
Who pays for the van wrap?
Requex intends to arrange and fund the agreed branded wrap for approved operators. Eligibility and any early-exit arrangements will be included in the agreement.
Can I keep serving my existing customers?
You can submit existing customer records for verification. We aim to associate verified customer relationships with your location, subject to customer preference, applicable law and agreed routing policies.
What happens if I go on holiday?
You mark yourself unavailable. Where coverage and capacity allow, another authorised operator can undertake suitable bookings. Your verified customer association does not automatically transfer.
Will Requex guarantee me jobs?
No. Job volumes depend on customer demand, area, capacity, service eligibility and marketplace conditions.
How am I paid?
You earn the agreed subcontractor amount for eligible completed jobs. The Operator Portal shows your earnings and payment status; full timing and settlement terms appear in your agreement.
Will I know Requex's tyre purchasing costs?
Your Operator Portal focuses on your agreed earnings and authorised adjustments, rather than Requex's internal supplier pricing or margin.
What fees do I pay?
The model is expected to include an agreed operating fee as well as Requex's transaction margin. Fees and job-payment terms are disclosed and agreed before activation.
Do I still need an accountant or to file tax returns?
Joining does not automatically remove your legal bookkeeping, tax or VAT obligations. Requex manages agreed operational administration and can provide transaction records and statements.
Who arranges the tyres?
Requex coordinates approved tyre sourcing and ordering. Existing supplier relationships may be used during rollout where the necessary permissions and billing terms are in place.
Do I have to give Requex supplier passwords?
Not necessarily. Secure delegated access or supplier-approved account arrangements are preferred. If credentials are essential, they are submitted only through a protected portal workflow—not by email—and handled under strict access controls.
What insurance must I carry?
Appropriate vehicle/motor-trade and liability insurance must be maintained, with exact requirements stated during onboarding. Requex will independently confirm its own network insurance arrangements.
Do I have to attend an introductory meeting?
No meeting is required just to begin your application. HQ may contact you where verification, suitability or contracting requires it.
When can I begin working?
Only after all required approvals, contractual arrangements, insurance checks, location assignment and operational activation are complete.
Where do I sign in?
Use the Operator Portal sign-in link on this site. Your onboarding view changes to the authorised operational view after approval and activation.